Email Deliverability is one of the most important factors when building a successful online business. As the term’s name implies, Email Deliverability measures how many of your contacts actually receive your emails.

Let’s review how local email delivery is configured and toggled on or off — depending on your system setup and requirements.

Enabling or disabling local email delivery for Nexcess Cloud

The first step in creating a list of trusted customers is engaging with them through emails they want to read. People must first obtain your emails for your strategy to be effective. Working with email involves a high degree of uncertainty. One of the leading causes of email delivery problems in mailboxes is improper handling of local email delivery.

This article will give you a general overview of the configuration of the local email server, explain how to get local emails if your domain requires local mail delivery, and show you how to enable or disable local email delivery for your domain.

How to enable local email delivery

The Local Mail Delivery feature is enabled by default for Nexcess Cloud customers, which means that all mail traffic for any email accounts created on your domain is automatically routed through local email servers, that is, Nexcess mail servers. If you use a third-party mail server (such as Gmail, Outlook, Hotmail, and others), the local mail delivery feature might stop incoming emails from reaching the mailbox associated with your domain.

From your Nexcess Client Portal, you can enable or disable the local mail delivery feature for your domain based on your needs. You must enable your domain’s local mail delivery feature if you are using Nexcess mail service. The local mail delivery feature for your domain can be enabled by following the steps below.

Log in to my.nexcess.nhttps://my.nexcess.netet. If you don’t remember your password for the Nexcess Client Portal, you can reset it by clicking the Forgot Password? link on the login page.
Go to the homepage and click on the Plans menu option.
Click on your site’s name or choose Site Dashboard from the dropdown menu.
Click on the Email menu option.
When local email delivery is disabled, you will see a message similar to this one shown below. Click on Enable to continue:

You will see a message similar to this when local email delivery is enabled. Click on Enable to continue.

There you go. The domain’s local mail delivery feature has been enabled.

How to disable local email delivery

You must disable the local mail delivery feature for your domain if you use a third-party mail server (such as Gmail, Outlook, Hotmail, and others), as this feature might prevent incoming messages from reaching your domain’s mailbox.

The local mail delivery feature for your domain can be disabled by following the below steps.

Log in to my.nexcess.nhttps://my.nexcess.netet. If you don’t remember your password for the Nexcess Client Portal, you can reset it by clicking the Forgot Password? link on the login page.
Go to the homepage and click on the Plans menu option.
Click on your site’s name or choose Site Dashboard from the dropdown menu.
Click on the Email menu option.
You will see a warning message similar to this when local email delivery is disabled. Click on Turn Off to continue: