Nexcess Managed Magento Email Management
Email management for a Magento store involves two distinct components: transactional emails sent by the application and standard email hosting for your domain. Both are critical for communicating with customers about their orders, including those for digital products, and for the general operation of your e-shop.
- Transactional Emails: These are automated messages sent from your Magento installation, such as order confirmations, shipping notifications, and password resets. Configuring these correctly is essential for reliability and deliverability.
- Email Hosting: These are the standard mailboxes at your domain (e.g.,
support@yourstore.comorsales@yourstore.com). These accounts are managed through your server’s control panel.
Email Management articles
The following resources will help you manage both types of email for your Magento store.
Configuring email autoresponders for Magento or flexible cloud plans
Read more: Configuring email autoresponders for Magento or flexible cloud plansAvailable for Magento and flexible cloud web hosting plans at Nexcess, SiteWorx email autoresponders allow you to configure automatic replies to emails received by your domain’s email accounts.
SpamAssassin Configuration in the Nexcess Cloud
Read more: SpamAssassin Configuration in the Nexcess CloudSpamAssassin analyzes email messages, evaluates their likelihood of being spam, and logs the results — then spam can be filtered using thresholds and rules.
Magento or Flex Cloud plan — how to set email password
Read more: Magento or Flex Cloud plan — how to set email passwordUsing the Nexcess Clent Portal, let’s learn how to set an email password that you customize for your Magento or Flex Cloud plan instead of using the system-generated one.
Flex Plan & Magento Email Configuration/Filters
Read more: Flex Plan & Magento Email Configuration/FiltersMagento or Flexible Cloud Plans allow creation of email aliases and mailboxes through the Nexcess Client Portal — where they can be configured and managed.
Magento & Flex Cloud: Mailbox for Secondary Domain
Read more: Magento & Flex Cloud: Mailbox for Secondary DomainAs a Magento or Flexible Cloud Plan customer, do you need a mailbox for a secondary domain? Follow our guidance to set up your secondary domain’s mailbox.
How to create and modify email accounts in Nexcess Cloud
Read more: How to create and modify email accounts in Nexcess CloudHow to create email addresses, reset email passwords, and create aliases for your Nexcess Cloud account.