FTP account passwords and directories in SiteWorx

Add a new FTP Account

1. Log in to your SiteWorx account.
   • If you do not know your password, click Forgot your password on the login page.
2. From the SiteWorx main menu, click Hosting Features > FTP > Accounts.
3. In the FTP Username field, enter your desired username.
4. Type your password, or click Generate to have one created for you.
5. Note your root directory in the Home Directory field. To select a specific subdirectory, click the default directory and select your preferred directory, then select your desired directory from the directory tree and click OK.
6. Expand each directory if necessary by clicking on the plus sign and then on the subdirectory name. Click Add when ready.
7. You must now whitelist any IP addresses that will log in using SSH. Follow the instructions in How to manage firewall whitelists in SiteWorx. In Step 4 of that document, select SSH.

Edit FTP Accounts

1. Log in to your SiteWorx account.
   • If you do not know your password, click Forgot your password on the login page.
2. From the Common Tasks section, click Change FTP Password.
3. When prompted, select your desired user, then click Continue.
4. Choose one or both:
   • To change the password, enter the new password in the Password and Confirm Password fields.
   • To change the accessible directory, select the Home Directory field, select your desired directory from the directory tree. then click OK.
5. Click Save.