SUCCESS STORIES: Knucklepuck Media

“Liquid Web offered the exact solution we were looking for.” | Knucklepuck Relies on Liquid Web

Knucklepuck: Creative Movers & Shakers Turn to Liquid Web for Expertise and Reliability

“Liquid Web has provided the strong platform that we can rely on and build repeatable, dependable systems around.”

Joey Blake, Lead Developer

Knucklepuck Media
Knucklepuck, digital marketing and website development consultants based outside Washington, D.C., use imagination, execution, and personal investment to deliver customized digital strategies to each of their clients. “Knucklepuck helps ambitious brands thrive,” says Knucklepuck’s Lead Developer Joey Blake. “We act as an extension of the marketing and web development teams for organizations that need improved online visibility and increased traffic from targeted prospects.” Specializing in WordPress web development, search engine optimization (SEO), paid media advertising, and content marketing, Knucklepuck crafts custom strategies for customers all over the world. The web dev team relies on Liquid Web to offer clients the most reliable, high performance hosting services possible.

Trusted Friends Lead Knucklepuck to Liquid Web

“When I joined Knucklepuck, I knew that we needed a go-to recommendation for our clients for a high-quality, managed WordPress host that also provided the tools and access that I wanted to make my development job easier,” says Blake. “After research and discussion with some trusted friends in the industry, Knucklepuck landed on Liquid Web. Based on proven performance, we now use Liquid Web exclusively for all our hosting.”

Blake first learned about Liquid Web’s Managed WordPress hosting via social media. Knucklepuck was looking for a reliable hosting provider with the technical knowledge to design and implement an efficient system that was easy for their clients to manage. “We were looking for a partner that we could trust,” says Blake, “to bring our clients the same level of professionalism and expertise that they’ve come to expect from Knucklepuck.”

Now, Knucklepuck uses some form of Liquid Web’s Managed WordPress solution for every site they build. “Knucklepuck uses and recommends Liquid Web primarily because of the customer service and because it is a solution that can be specifically tailored to our needs for supporting our customers,” says Blake. “Liquid Web offered the exact solution we were looking for. With Liquid Web, we know Knucklepuck clients are going to get reliable service at a fair price, without hidden costs.”

Quality Service

In Knucklepuck’s search for the right hosting service, they knew it was essential for them to find a company that knew WordPress backwards and forwards, a company that could support a wide range of clients. “Not all hosting companies have the dedicated WordPress agency expertise and eye to detail that gives an agency like ours a toolkit that we can rely on,” says Blake. “We knew we needed these things, but we also know that our range of clients would have hosting budgets on a fairly broad scale. With Liquid Web we have access to the same predictable toolkit and quality service, from small businesses to enterprise-level clients.”

Our People Set Liquid Web Apart

What sets Liquid Web apart from their competitors is the people; trusted teams which Blake calls a primary differentiator. “Liquid Web has provided the strong platform that we can rely on and build repeatable, dependable systems around. This, along with Liquid Web’s outstanding customer service and painless onboarding for our clients, has allowed Knucklepuck to tailor our process to be as frictionless as possible whether we’re setting up a brand new site, or maintaining an existing one. We exclusively use Liquid Web as our hosting provider for all websites that we develop, including our own,” says Blake. “I would say there’s no greater compliment or recommendation than that.”

About Liquid Web

Liquid Web powers content, commerce, and potential for SMB entrepreneurs and the designers, developers, and digital agencies who create for them. An industry leader in managed hosting and cloud services, Liquid Web is known for its high-performance services and exceptional customer support.

With over 30,000 customers spanning 150 countries, Liquid Web owns and manages its own core data centers and provides a wide portfolio of offerings spanning from bare metal servers and fully managed hosting to Managed WordPress and Managed WooCommerce Hosting. The Most Helpful Humans in Hosting™, Liquid Web earns the industry’s highest customer loyalty and has been recognized among INC. Magazine’s 5,000 Fastest Growing Companies for twelve years.

*2019 NPS score of 69%

Pain Points

Knucklepuck needed a reliable hosting service for their clients. One with enough technical knowledge and experience to design and implement efficient systems that were easy for their clients to manage.

How Liquid Web Helped

The Most Helpful Humans in Hosting™ provided turn-key WordPress expertise and management with reliable service and customization at a fair price, without hidden costs.