On September 1, 2015, the Cloud Sites team initiated upgrades and maintenances on our DFW datacenter.
Below is the planned order of events. Please note that there may be slight deviations.
Storage Synchronization and Changeover— COMPLETE
- Web Synchronization and Changeover — IN PROGRESS
- IP and DNS Synchronization and Changeover
- Database Synchronization and Changeover
The Web Synchronization and Changeover phase will occur from September 21 – 24 and September 28 – October 1. Maintenance windows will be from 10am – 4pm (CST) each day.
Please review our maintenance resources found in the Rackspace Knowledge Center (https://www.rackspace.com/knowledge_center/article/important-scheduled-maintenance-dfw-environment-migration)
Our normal Cloud Sites SLA (http://www.rackspace.com/information/legal/cloud/sla) applies for potential downtime.
If you have any questions, please reach out to our Support Team via chat, ticket or phone at US 1-855-348-9060.