Tag

Support

Liquid Web’s Support Team stands between your infrastructure and what’s out there. We monitor your servers, mitigate risk, optimize performance, and are available 24/7/365. Discover why we’re The Most Helpful Humans in Hosting™.

What Is Beyond Scope Support?

You need help, and we are here to provide it! It’s why we’re The Most Helpful Humans in Hosting (™). We offer world class support for our products and services. Like all businesses, we define our support to ensure all customers get the assistance they need at the price they can afford. We have several […]

New Affiliate Program – Joining Forces with CJ Affiliate by Conversant

Liquid Web’s current Affiliate Program is undergoing some exciting changes. We are expanding the Liquid Web Affiliate Program by joining forces with CJ Affiliate by Conversant (formerly Commission Junction), one of the top affiliate networks in the industry.  Becoming a part of this highly-respected affiliate network allows us to provide our affiliate partners with more […]

Celebrating Customer Relationships: Our 5 Favorite Customer Support Stories

This Valentine’s Day we’re celebrating our customers (that’s YOU!). We know our customers depend on our services to keep their businesses running and that’s something we don’t take for granted. To commemorate the special customer relationships we’ve built, we talked to a few of our support techs to hear about their favorite customer interactions over […]

Uniting Engineers Across the World

According to the team behind the online community CrazyEngineers, it is engineers with crazy ideas that will change the world – and they prefer the word crazy, not insane. Crazy gives a positive spin to engineering, and the team encourages all of their members to strive for dreams that others may consider whacky. After meeting […]

Stay Informed with the Liquid Web Support Page

Do you know where to look for information on Liquid Web service interruptions? We take every precaution to make sure our customers don’t experience issues with their service, but in some rare circumstances mitigating factors beyond our control may have an effect over the reliability you’ve come expect. When that happens, we keep our customers […]

What is Responsive Design?

If your eCommerce website isn’t optimized for the many different mobile devices that consumers are using today, then you’re likely missing out on a significant amount of sales. In fact, mobile sales grew 43% compared to Black Friday in 2012. While providing consumers with more avenues to make purchases is a boon for retailers, it […]

Congratulations to backstitch!

We’d like to send a hearty congratulations to backstitch, one of the startups supported by the Liquid Web Incubator Program, on the release of their latest update, backstitch 2.0! The Detroit-based company serves as an outlet for people looking to create their own, customized homepage, and is a testament to the positive outcomes possible through […]

Hacking, Phishing and Malware … OH MY!

Learn more about some of the most common security risks, including injection, authentication, cross-site scripting, denial of service, and misconfigured security settings, and how to protect your site. For all of the benefits and conveniences the Internet has provided, it has also presented a number of security risks that must be considered. Thankfully, many of […]