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Liquid Web's Support Team stands between your infrastructure and what's out there. We monitor your servers, mitigate risk, optimize performance, and are available 24/7/365. Discover why we're The Most Helpful Humans in Hosting™.
How to Provide Exceptional IT Customer Support
Ready to provide exceptional IT customer support? Find out what tech support is, the difference between technical support vs customer service, and examples.
Tagged with: Outsourcing My IT, Support
Continue ReadingThe Five Habits Of Highly Effective SysAdmins
Often, the best way to improve is to study people who’ve already figured it out. Let’s take a look at what all the best sysadmins seem to have in common.
Tagged with: Support, Why Managed Hosting
Continue ReadingNew Affiliate Program – Joining Forces with CJ Affiliate by Conversant
The Liquid Web Affiliate Program joins with CJ Affiliate by Conversant, one of the leading affiliate networks in the industry.
Tagged with: affiliate, cj, cj affiliate by conversant, commission junction, Data Center, Hosting, Liquid Web, melanie, new affiliate program, partner, Support, Web Hosting
Continue ReadingCelebrating Customer Relationships: Our 5 Favorite Customer Support Stories
To celebrate Valentine's Day this year, we wanted to share our favorite five customer stories where we made someone's day!
Continue ReadingUniting Engineers Across the World
Liquid Web is proud to host crazyengineers.com, one of the largest and most successful idea exchanges for engineers globally.
Tagged with: crazyengineers, Dedicated Web Host, Incubator, incubator program, Liquid Web, Managed Hosting, Support, Web Host
Continue ReadingStay Informed with the Liquid Web Support Page
We keep our customers informed of any service interruptions or outages with regular status updates at the top of our Support Page.
Tagged with: Data Center, Dedicated, Dedicated Web Host, Disaster Neutral Hosting, Lansing, Liquid Web, Managed Hosting, Michigan Jobs, Off-Site Backups, redunancy, Servers, service, Support, support page, Web Host, Web Hosting, Web Servers
Continue ReadingWhat is Responsive Design?
Make sure to optimize your eCommerce website for the different mobile devices that consumers are using today, so you don't miss out on significant sales.
Tagged with: black friday, Dedicated Web Host, ecommerce, Hosting, Lansing, Liquid Web, Managed, Managed Hosting, Mobile, responsive design, Servers, smartphone, Support, tablet, Web Host, Web Hosting, Web Servers
Continue ReadingWhat is a Database?
We explore what databases are, why they are important, and which database may be right for you when looking for the next hosting solution.
Tagged with: Cassandra, database hosting, dedicated hosting, Dedicated Web Host, Hadoop, Managed Hosting, Microsoft, MySQL, Percona, Servers, Support, Web Hosting, Windows
Continue ReadingOur Dedicated Monitoring Team Provides Proactive Server Management
The sonar monitoring team at Liquid Web is always proactively watching our customers' servers for small problems before they grow into major issues.
Tagged with: Helpful Humans, Support
Continue ReadingPreferred Partners: Duplika Internet Solutions
Duplika Internet Solutions is a preferred Reseller for Liquid Web and has been for many years. See what makes our Reseller program different.
Tagged with: Dedicated Web Host, Duplika, Reseller Hosting, Servers, Softaculous, Support, Web Hosting
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