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product disasters

How Wyzecam’s Product Defect Disaster Made Customers Love Them Even More

The plane bringing Elana Fishman back from her February 2018 vacation had just touched down. She pulled out her phone to check email, not expecting to see anything exceptional. As she scrolled, her company, Wyzecam, an eCommerce consumer tech startup best-known for their high-tech, competitively-priced home security cameras, was days away from shipping the first […]