Project Management Basics for Freelancers

Once you’ve built out an ideal client profile and learned to write good proposals, you should be winning work regularly. A solid client pipeline can create a problem for the inexperienced business owner though. How do you get all the work done? How do you keep your clients happy without working 22 hours a day? […]

3 Simple Steps To Improve Your Client Onboarding Process

Jennifer Bourn defines client onboarding as the process in which new clients are better equipped with knowledge, understanding, and the tools needed to be a good client. Onboarding new clients is a lot like onboarding new employees. For example, when you welcome new team members in your agency, you shouldn’t need to discuss pay and […]