Liquid Web vs HostGator
Considering HostGator for Your Web Hosting?
When it comes to infrastructure for your agency or organization, it can be easy to make a decision of convenience. Instead of asking “what is the best choice for us” you might ask “what’s the worst that could happen?” What other reason would there be for choosing a hosting provider that doesn’t offer server management, doesn’t offer performance optimization, and doesn’t offer the best possible uptime for your website and applications?
However, when push comes to shove, choosing the least expensive option for your hosting infrastructure almost never works out. Whether it be poor support or unplanned downtime, cutting costs by choosing a host like HostGator can have catastrophic consequences. Unmanaged infrastructure can mean unforeseen technical problems. Irregular backups can mean you don’t have the most recent version of your website or application. And unmonitored services mean that there could be problems lurking on your servers and you might never know.
Your infrastructure investments deserve better. You deserve a partner that manages and supports your infrastructure so you can focus on building your business.
With Liquid Web you’ll get the hosting sector’s only 100% Network and Power Uptime guarantee for managed hosting services. Additionally you’ll have access to the Most Helpful Humans in Hosting, our team of more than 300 support technicians, system administrators and server engineers. You can count on automatic backups, proactive monitoring, and performance optimization. And if you need a hand? We promise a human will answer your phone call or chat inquiry in under a minute. That’s just the start of the difference between Liquid Web vs HostGator.
Liquid Web vs HostGator
|
|
 |
|
|---|---|---|
| Fully Managed |  |
No |
| Full Server Stack Support | |
No |
| 24/7/365 Support Included | |
|
| Support Request SLA | 59 Seconds or Less for Phone or Chat; 59 Minutes for Tickets | None |
| Includes cPanel/WHM/Plesk | |
cPanel |
| Performance Optimization | |
No |
| Service Monitoring | |
|
| Proactive Monitoring | |
No |
| Included Outgoing Bandwidth | 5TB | 500GB |
| 100% Network Uptime Guarantee | 100% | 99.90% |
| 100% Power Uptime Guarantee | 100% | 99.90% |
| SLA Remedy | 1000% | 1 Month Refund |
| Predictable Billing | Yes, Monthly | Yes, Monthly |
| Migrations Included | |
Yes, Within 30 Days of Signup or Upgrade |
| Backups Included | |
Weekly |
Nobody Includes More Than Liquid Web
CloudFlare® CDN
We provide full management for one of the world’s most popular CDNs, and full support when your site is added to CloudFlare through our interface. CloudFlare will not only speed up your site, but also provide a further boost to security.
Built-in Backups
Local backups are always included at no extra charge. For an extra layer of backup protection, you can add our Acronis Cyber Backups, offsite backups especially made for our Dedicated Server Hosting and VMware Private Cloud product lineup.
Enhanced Security
Security is paramount, which is why we include Server Secure with every Fully Managed server. Your server will be protected by a range of proprietary security enhancements to block unwanted access and keep your data secure.
DDoS Attack Protection
We provide free basic protection from small volumetric DDoS attacks with every server on our network. Best of all, it’s always on and ready to go. For larger and more sophisticated attacks, comprehensive protection and mitigation is available.
The World’s Most-Loved Hosting Company
“I cannot say enough great things about Liquid Web Inc! HOLY COW!!! They are the best hosting provider ever. Talk to real, US based techs that actually have a huge base of knowledge for answering and solving any issues. Get absurdly fast replies to emails and tickets. Have the BEST hosting environments! If you are still with GoDaddy, HostGator, BlueHost … you need to change. You can’t even compare them”
“Your support team saved the day again yesterday, was nightmare but you stuck at it solved all with me chewing your ears off”
Backed By The Most Helpful Humans in Hosting™
and the Best Guarantees in the Industry
24/7 Support from The Most Helpful Humans in Hosting™
It’s easy to say you have the best support, but we have the numbers to back it up. Our Support ranks No. 1 in customer satisfaction.
59 Second Initial Response Guarantee: Phone and Chat
We’re committed to answering your call or connecting to your LiveChat within 59 seconds.
59 Minute Initial Response Guarantee: Email
HelpDesk tickets receive an initial response via email within 59 minutes, guaranteed.
100% Network Uptime Guarantee
All major routing devices within our network will be reachable from the global Internet 100% of the time.
100% Power Uptime Guarantee
By owning — not leasing — our infrastructure, we can guarantee that power to your rack will always be online.
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