Liquid Web vs. HostGator

Considering HostGator for Your Web Hosting?

Considering HostGator? Check out Liquid Web!HostGator is one of the most-recognized names in web hosting, but overall impressions are far from universal. Web novices shopping solely on price may welcome the opportunity to lock in their savings through contract terms as long as three years. Likewise, experienced site owners with minimal support needs and expectations may be well-served by HostGator’s offerings.

However, web professionals who aren’t necessarily expert server administrators may be more interested in consistently exceptional service and contract-free terms than snappy marketing and temporary savings.

Liquid Web has been a leader in web hosting since 1997, and our reputation for excellence is built on our high-performance hardware, industry-leading support and world-class data centers. Our on-site staff includes more than 500 expert server administrators, network engineers, and monitoring technicians, and our wholly-owned data centers are built from the ground up for security, compliance, and full redundancy of our infrastructure.

If you’re serious about your web sites and looking for the most cost-effective solution, you may be pleased to know that there’s another option.

Liquid Web vs. HostGator

Liquid Web is the world’s most loved hosting company for a reason. Our industry-leading solutions are built on best-in-class hardware and independently verified by third-party testing to outperform our competitors. See for yourself how Liquid Web compares to HostGator:

Liquid Web Logo

HostGator

Length of Commitment for Lowest PriceNone3 Years
Best-in-Class HardwareYesNo
Wholly Owned Data CentersYesNo
On-Site SupportYesNo
Support Request SLAInitial Response Guarantees of
59 Seconds or Less
for calls and chats, and
30 Minutes or Less
via email
None
100% Network Uptime GuaranteeYesNo
100% Power Uptime GuaranteeYesNo
Proactive MonitoringYesNo
Free Backup SolutionsYesNo
Free SSLsYesNo
Free CDN TierYesNo
Free Basic DDoS ProtectionYesNo

Nobody Includes More Than Liquid Web

Every Fully Managed Dedicated and Virtual Private Server at Liquid Web is engineered for peace of mind, with a full suite of performance, reliability, and security solutions included at no extra charge.

CloudFlare® CDN

CloudFlare CDN includedWe provide full management for one of the world’s most popular CDNs, and full support when your site is added to CloudFlare through our interface. CloudFlare will not only speed up your site, but also provide a further boost to security.

Built-in Backups

Built-in backupsLocal backups are always included at no extra charge. For an extra layer of backup protection, you can add our Guardian backup system, which uses replication, synchronization, and point-in-time snapshots.

Enhanced Security

Enhanced Security includedSecurity is paramount, which is why we include ServerSecure™ with every Fully Managed server. Your server will be protected by a range of proprietary security enhancements to block unwanted access and keep your data secure.

DDoS Attack Protection

DDoS Attack ProtectionWe provide free basic protection from small volumetric DDoS attacks with every server on our network. Best of all, it’s always on and ready to go. For larger and more sophisticated attacks, comprehensive protection and mitigation is available.

The World’s Most-Loved Hosting Company

Nobody delights customers more than Liquid Web. Our Net Promoter Score (NPS® ) of 74 puts us among the world’s most loved brands — and makes us No. 1 in the hosting industry. What makes us special? Our customers say it best:

I cannot say enough great things about Liquid Web Inc! HOLY COW!!! They are the best hosting provider ever. Talk to real, US based techs that actually have a huge base of knowledge for answering and solving any issues. Get absurdly fast replies to emails and tickets. Have the BEST hosting environments! If you are still with GoDaddy, HostGator, BlueHost … you need to change. You can’t even compare them”

— David Jeffries

Your support team saved the day again yesterday, was nightmare but you stuck at it solved all with me chewing your ears off”

— Stevie Web

Backed By World-Renowned Heroic Support®
and the Best Guarantees in the Industry

Liquid Web has more than 500 experienced administrators, engineers, and technicians — a third of them fully certified by Red Hat or Cisco — on-site and available to assist with any issue 24 hours a day, 7 days a week, 365 days per year. You’ll also find that our SLAs are the best in the industry: Initial Response Guarantees of 59 seconds or less by phone or LiveChat and 30 minutes or less by email. Should we ever fail to miss the mark on any of our guarantees, we’ll credit you 1,000% of the time we missed it by.
Heroic Promise
24/7 Heroic Support®
It’s easy to say you have the best support, but we have the numbers to back it up. Our Heroic Support® ranks No. 1 in customer satisfaction.
59-second Phone and Chat Initial Response Guarantee
59 Second Initial Response Guarantee: Phone and Chat
We’re committed to answering your call or connecting to your LiveChat within 59 seconds.
30 Minute Email Initial Response Guarantee
30 Minute Initial Response Guarantee: Email
HelpDesk tickets receive an initial response via email within 30 minutes, guaranteed.
100 Percent Network Uptime Guarantee
100% Network Uptime Guarantee
All major routing devices within our network will be reachable from the global Internet 100% of the time.
100 Percent Power Uptime Guarantee
100% Power Uptime Guarantee
By owning — not leasing — our infrastructure, we can guarantee that power to your rack will always be online.
30 Minute Hardware Replacement Guarantee
30 Minute Hardware Replacement Guarantee
Any hardware exhibiting a fault will be replaced within 30 minutes of identifying the problem.