Considering an Amazon Web Services Cloud Server?

Amazon Web Services’ pay-per-minute and pay-per-region pricing structure for each server, service, and resource used has helped dozens of billion-dollar, multinational corporations serve bandwidth-intensive content to a constantly fluctuating user base. Companies such as Netflix, Spotify, and (until recently) Dropbox may be well-served by that model, but it doesn’t necessarily compute for everyone.

The truth is, anyone in search of a predictable monthly bill to complement their cloud hosting solution may have little choice but to look elsewhere. Likewise, any business without an in-house team of server administrators on 24-hour call or, indeed, one that expects some reasonable level of support to be included in their hosting plan, will be hard-pressed to find it at Amazon.

Fortunately, Liquid Web’s scalable cloud hosting solutions not only include transparent pricing and predictable billing, but they also come with 24/7/365 Heroic Support®. And Liquid Web boasts a few other numbers you may be interested in: Independent, third-party testing of our servers by Cloud Spectator shows that we dramatically outperform Amazon — on every single benchmark test they ran.

As it turns out, the only Amazon feature you won’t find at Liquid Web is the one we’re pretty confident you’re not going to miss: sticker shock.

Liquid Web vs. Amazon Web Services:
Cloud Servers

Liquid Web didn’t become the world’s most loved hosting company overnight — or on its own. For more than 19 years, we’ve delighted our customers by providing industry-leading web hosting solutions built on best-in-class hardware and verified by independent testing to consistently outperform competitors. We’ve also worked hard to exceed their expectations for service and support at every turn, and our customers have been quick to spread the word. We provide competitive pricing that’s completely transparent — and predictable — and we include free, unlimited access to industry-leading 24/7/365 Heroic Support® with every managed server we sell. And, of course, our cloud solutions incorporate one-click scalability and a rich API for full programmatic access. See for yourself how Liquid Web compares to AWS:

Fully Managed
Full Server Stack Support Included
24/7/365 Support Included
Support Request SLA	Initial Response Guarantees of 59 Seconds or Less for calls and chats, and 30 Minutes or Less via email	12-24 Hours (During Business Hours) on Developer Tier
Includes cPanel/WHM/Plesk
Performance Optimization
Service Monitoring
Proactive Monitoring
Included Outgoing Bandwidth	5 TB	1 GB per Region
100% Network Uptime Guarantee
100% Power Uptime Guarantee
1,000% SLA Remedy
Predictable Billing

Nobody Includes More Than Liquid Web

The World’s Most-Loved Hosting Company

Nobody delights customers more than Liquid Web. Our Net Promoter Score (NPS® ) of 74 puts us among the world’s most loved brands — and makes us No. 1 in the hosting industry. What makes us special? Our customers say it best:

“Without exception, every time I’ve asked for help, Liquid Web’s staff has been overwhelmingly helpful and professional. I’ve never once heard ‘that’s not our job’ — even when I’ve asked for best-effort assistance to install some quirky 15-year-old PDF editing package.”

— Canton Becker

“I want to say thank you, thank you for the excellent service Liquidweb.com provides. Since Ocala Post, (ocalapost.com) a subsidiary of Jaguar Media Holdings, LLC., switched to Liquidweb, my business has run more smoothly. There has not been one issue that LW has not been able to solve or help me with. I personally appreciate everything LW’s employees do and their professionalism.”

— Byron Durning

Backed By World-Renowned Heroic Support®
and the Best Guarantees in the Industry

24/7 Heroic Support®
It’s easy to say you have the best support, but we have the numbers to back it up. Our Heroic Support® ranks No. 1 in customer satisfaction.

59 Second Initial Response Guarantee: Phone and Chat
We’re committed to answering your call or connecting to your LiveChat within 59 seconds.

30 Minute Initial Response Guarantee: Email
HelpDesk tickets receive an initial response via email within 30 minutes, guaranteed.

100% Network Uptime Guarantee
All major routing devices within our network will be reachable from the global Internet 100% of the time.

100% Power Uptime Guarantee
By owning — not leasing — our infrastructure, we can guarantee that power to your rack will always be online.

30 Minute Hardware Replacement Guarantee
Any hardware exhibiting a fault will be replaced within 30 minutes of identifying the problem.