Liquid Web vs Amazon Web Services (AWS)
Considering an Amazon Web Services Cloud Server?
Amazon Web Services, or AWS, helps tens of thousands of companies serve complex websites and applications to customers around the world. From enterprises like Netflix and Spotify to startups and small business, AWS’s pay-as-you-go business model has taken the hosting world by storm in the last decade. However, many companies choose AWS without understanding what’s included…and what isn’t. As a result, those organizations miss out on important features and benefits like a fully managed, fully protected, and fully supported cloud and dedicated infrastructure like we offer here at Liquid Web.
With AWS, you undeniably have access to cutting edge technology battle-tested by some of the most advanced organizations on earth. Unfortunately, to get the most out of your AWS investment, you’ll need to manage that infrastructure entirely on your own. Furthermore, with AWS your monthly bill fluctuates based on the resources utilized in that billing period. That means properly budgeting for your hosting spend is a thing of the past.
Conversely, Liquid Web’s hosting solutions provide many of the same technology benefits you might find with AWS but also include 24/7/365 support from The Most Helpful Humans in Hosting®. Pricing is fixed each month, giving you predictability in your infrastructure investments.
AWS is a great hosting choice for many, as evidenced by their massive growth in recent years. But if you’re looking for an even better choice for your business, allow us to show you the Liquid Web difference with our industry-leading support and server solutions, including Dedicated Servers, VPS Hosting, and VMware Private Cloud.
Liquid Web vs Amazon Web Services:
|
|
|
---|---|---|
Fully Managed | ![]() |
![]() |
Full Server Stack Support | ![]() |
![]() |
24/7/365 Support Included | ![]() |
![]() |
Support Request SLA | 59 Seconds or Less for Phone or Chat; 59 minutes for email | 12-24 Hours at Lowest Level, Starting $9,000 Pricing + Min. Cloud Spend for Enterprise Support |
Includes cPanel/WHM/Plesk | ![]() |
![]() |
Performance Optimization | ![]() |
![]() |
Service Monitoring | ![]() |
![]() |
Proactive Monitoring | ![]() |
![]() |
Included Outgoing Bandwidth | 5 TB | Pay Per TB |
100% Network Uptime Guarantee | ![]() |
99.99% |
100% Power Uptime Guarantee | ![]() |
99.99% |
SLA Remedy | 1000% | 10-30% Depending on Service Interruption |
Predictable Billing | Yes, Set Monthly Pricing | No, Pay Per Variable Consumption |
Nobody Includes More Than Liquid Web
CloudFlare® CDN
We provide full management for one of the world’s most popular CDNs, and full support when your site is added to CloudFlare through our interface. CloudFlare will not only speed up your site, but also provide a further boost to security.
Built-in Backups
Local backups are always included at no extra charge. For an extra layer of backup protection, you can add our off-server backups using Acronis Cyber Backups.
Enhanced Security
Security is paramount, which is why we include Server Secure™ with every Fully Managed server. Your server will be protected by a range of proprietary security enhancements to block unwanted access and keep your data secure.
DDoS Attack Protection
We provide free basic protection from small volumetric DDoS attacks with every server on our network. Best of all, it’s always on and ready to go. For larger and more sophisticated attacks, comprehensive protection and mitigation is available.
The World’s Most-Loved Hosting Company

“Without exception, every time I’ve asked for help, Liquid Web’s staff has been overwhelmingly helpful and professional. I’ve never once heard ‘that’s not our job’ — even when I’ve asked for best-effort assistance to install some quirky 15-year-old PDF editing package.”

“I want to say thank you, thank you for the excellent service Liquidweb.com provides. Since Ocala Post, (ocalapost.com) a subsidiary of Jaguar Media Holdings, LLC., switched to Liquid Web, my business has run more smoothly. There has not been one issue that LW has not been able to solve or help me with. I personally appreciate everything LW’s employees do and their professionalism.”
Backed By The Most Helpful Humans in Hosting™
and the Best Guarantees in the Industry

24/7 Support from The Most Helpful Humans in Hosting™
It’s easy to say you have the best support, but we have the numbers to back it up. Our Support ranks No. 1 in customer satisfaction.

59 Second Initial Response Guarantee: Phone and Chat
We’re committed to answering your call or connecting to your LiveChat within 59 seconds.

59 Minute Initial Response Guarantee: Email
HelpDesk tickets receive an initial response via email within 59 minutes, guaranteed.

100% Network Uptime Guarantee
All major routing devices within our network will be reachable from the global Internet 100% of the time.

100% Power Uptime Guarantee
By owning — not leasing — our infrastructure, we can guarantee that power to your rack will always be online.
Keep up to date with the latest Hosting news.