Considering an Amazon Web Services Cloud Server?
Amazon Web Services’ pay-per-minute and pay-per-region pricing structure for each server, service, and resource used has helped dozens of billion-dollar, multinational corporations serve bandwidth-intensive content to a constantly fluctuating user base. Companies such as Netflix, Spotify, and (until recently) Dropbox may be well-served by that model, but it doesn’t necessarily compute for everyone.
The truth is, anyone in search of a predictable monthly bill to complement their cloud hosting solution may have little choice but to look elsewhere. Likewise, any business without an in-house team of server administrators on 24-hour call or, indeed, one that expects some reasonable level of support to be included in their hosting plan, will be hard-pressed to find it at Amazon.
Fortunately, Liquid Web’s scalable cloud hosting solutions not only include transparent pricing and predictable billing, but they also come with 24/7/365 Support from The Most Helpful Humans in Hosting™. And Liquid Web boasts a few other numbers you may be interested in: Independent, third-party testing of our servers by Cloud Spectator shows that we dramatically outperform Amazon — on every single benchmark test they ran.
As it turns out, the only Amazon feature you won’t find at Liquid Web is the one we’re pretty confident you’re not going to miss: sticker shock.
Liquid Web vs. Amazon Web Services:
Cloud Servers
| Fully Managed |  |  |
| Full Server Stack Support Included | | |
| 24/7/365 Support Included | | |
| Support Request SLA | Initial Response Guarantees of 59 Seconds or Less for calls and chats, and 30 Minutes or Less via email | 12-24 Hours (During Business Hours) on Developer Tier |
| Includes cPanel/WHM/Plesk | | |
| Performance Optimization | | |
| Service Monitoring | | |
| Proactive Monitoring | | |
| Included Outgoing Bandwidth | 5 TB | 1 GB per Region |
| 100% Network Uptime Guarantee | | |
| 100% Power Uptime Guarantee | | |
| 1,000% SLA Remedy | | |
| Predictable Billing | | |
Nobody Includes More Than Liquid Web
CloudFlare® CDN
We provide full management for one of the world’s most popular CDNs, and full support when your site is added to CloudFlare through our interface. CloudFlare will not only speed up your site, but also provide a further boost to security.
Built-in Backups
Local backups are always included at no extra charge. For an extra layer of backup protection, you can add our Guardian backup system, which uses replication, synchronization, and point-in-time snapshots.
Enhanced Security
Security is paramount, which is why we include ServerSecure™ with every Fully Managed server. Your server will be protected by a range of proprietary security enhancements to block unwanted access and keep your data secure.
DDoS Attack Protection
We provide free basic protection from small volumetric DDoS attacks with every server on our network. Best of all, it’s always on and ready to go. For larger and more sophisticated attacks, comprehensive protection and mitigation is available.
The World’s Most-Loved Hosting Company
“Without exception, every time I’ve asked for help, Liquid Web’s staff has been overwhelmingly helpful and professional. I’ve never once heard ‘that’s not our job’ — even when I’ve asked for best-effort assistance to install some quirky 15-year-old PDF editing package.”
“I want to say thank you, thank you for the excellent service Liquidweb.com provides. Since Ocala Post, (ocalapost.com) a subsidiary of Jaguar Media Holdings, LLC., switched to Liquid Web, my business has run more smoothly. There has not been one issue that LW has not been able to solve or help me with. I personally appreciate everything LW’s employees do and their professionalism.”
Backed By The Most Helpful Humans in Hosting™
and the Best Guarantees in the Industry
24/7 Support from The Most Helpful Humans in Hosting™
It’s easy to say you have the best support, but we have the numbers to back it up. Our Support ranks No. 1 in customer satisfaction.
59 Second Initial Response Guarantee: Phone and Chat
We’re committed to answering your call or connecting to your LiveChat within 59 seconds.
30 Minute Initial Response Guarantee: Email
HelpDesk tickets receive an initial response via email within 30 minutes, guaranteed.
100% Network Uptime Guarantee
All major routing devices within our network will be reachable from the global Internet 100% of the time.
100% Power Uptime Guarantee
By owning — not leasing — our infrastructure, we can guarantee that power to your rack will always be online.
30 Minute Hardware Replacement Guarantee
Any hardware exhibiting a fault will be replaced within 30 minutes of identifying the problem.
