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Liquid Web vs A2 Hosting

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Comparing Hosting with Liquid Web vs A2 Hosting?considering liquid web vs a2 hosting

When it comes time to choose the right hosting partner for your mission-critical sites and applications, you no doubt want a company you can trust. Understandably, you want the best technology possible and an established company that can support your organization and stand behind the promises they make.

When choosing between Liquid Web and A2 Hosting, it is important to understand that while both companies offer robust technology, the approach to support and service differ. Here at Liquid Web, we offer an industry-leading 100% Network & Power Uptime guarantee compared to 99.90% uptime at A2 Hosting. Don’t think that matters? Think again. That’s almost ten hours of allowable unscheduled and unforeseen downtime each year. What happens to your business if that downtime happens during a big company event or sale?

Additionally, all Liquid Web solutions include full management and support for the entire server stack. That means you can be sure that the care and administration of your servers is being handled by an experienced team of professionals, giving you the opportunity to focus on other parts of your business. You won’t find that depth of stack management and support at A2 Hosting.

We’re also proud to guarantee that all phone and chat support inquiries will be answered by a human in under 59 seconds. And while A2 Hosting offers 24/7/365 support, you aren’t likely to get a guarantee of a human on the line in under a minute to address any support needs.

Liquid Web vs A2 Hosting:

Liquid Web is the world’s most loved hosting company for a reason. Our industry-leading web hosting solutions are built on best-in-class hardware and verified by independent testing to consistently outperform competitors. Our Dedicated Hosting and VPS Hosting are competitively priced, contract-free, and don’t require a long-term commitment or expensive add-ons to work as advertised. See for yourself how Liquid Web compares to A2 Hosting:

a2 hosting logo

Fully Managed Yes Additional Fee
Full Server Stack Support Yes Yes
24/7/365 Support Included Yes Yes
Support Request SLA 59 Seconds or Less for Phone or Chat; 59 Minutes for Email Not Published
Includes cPanel/WHM/Plesk Yes cPanel
Performance Optimization Yes Yes
Service Monitoring Yes No
Proactive Monitoring Yes Yes
Included Outgoing Bandwidth 5 TB  2 TB
100% Network Uptime Guarantee Yes 99.90%
100% Power Uptime Guarantee Yes 99.90%
SLA Remedy 1000% Refund For Downtime Only
Predictable Billing? Yes, Monthly Yes, Monthly
Migrations Included? Yes Yes
Backups Included? Yes Yes

Nobody Includes More Than Liquid Web

Dedicated Managed Servers and Virtual Private Servers at Liquid Web are engineered for peace of mind, with a full suite of performance, reliability, and security solutions included at no extra charge.

CloudFlare® CDN

CloudFlare CDN includedWe provide full management for one of the world’s most popular CDNs, and full support when your site is added to CloudFlare through our interface. CloudFlare will not only speed up your site, but also provide a further boost to security.

Built-in Backups

Built-in backupsLocal backups are always included at no extra charge. For an extra layer of backup protection, you can add our Acronis Cyber Backups, off-server backups especially made for our Dedicated and VMware product lineup.

Enhanced Security

Enhanced Security includedSecurity is paramount, which is why we include ServerSecure with every Fully Managed server. Your server will be protected by a range of proprietary security enhancements to block unwanted access and keep your data secure.

DDoS Attack Protection

DDoS Attack ProtectionWe provide free basic protection from small volumetric DDoS attacks with every server on our network. Best of all, it’s always on and ready to go. For larger and more sophisticated attacks, comprehensive protection and mitigation is available.

The World’s Most-Loved Hosting Company

Nobody delights customers more than Liquid Web. Our Net Promoter Score (NPS® ) of 67 puts us among the world’s most loved brands — and makes us No. 1 in the hosting industry. What makes us special? Our customers say it best:
Customer Quote

We’ve had a great experience with Liquidweb. Over the years, we tried many hosting companies before landing on Liquidweb, and we’ve now been with you longer than all the other companies combined. Your focus on service and doing whatever it takes to help is the reason we’ve stayed with you for so long and plan to continue into the future.”

— Boston Central
Customer Quote

I’ve been at computer sales and consulting since 1985. LW has the best customer service I have EVER experienced. That is more important than the products or services.”

— Alan Fisher

Backed By The Most Helpful Humans in Hosting
and the Best Guarantees in the Industry

Our reputation as the Most Helpful Humans in Hosting was earned over two decades of supporting even the most ambitious web projects for clients the world over. From websites to applications, our team of more than 300 engineers, system administrators, and support technicians work every day to help even the most complex client projects succeed. We invite you to see what makes Liquid Web the most reliable hosting provider on earth.
Most Helpful Humans in Hosting stamp
24/7 Support from The Most Helpful Humans in Hosting
It’s easy to say you have the best support, but we have the numbers to back it up. Our Support ranks No. 1 in customer satisfaction.
59-second Phone and Chat Initial Response Guarantee
59 Second Initial Response Guarantee: Phone and Chat
We’re committed to answering your call or connecting to your LiveChat within 59 seconds.
59 minute support
59 Minute Initial Response Guarantee: Email
HelpDesk tickets receive an initial response via email within 59 minutes, guaranteed.
100 Percent Network Uptime Guarantee
100% Network Uptime Guarantee
All major routing devices within our network will be reachable from the global Internet 100% of the time.
100 Percent Power Uptime Guarantee
100% Power Uptime Guarantee
By owning — not leasing — our infrastructure, we can guarantee that power to your rack will always be online.