Liquid Web vs 1&1 IONOS

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Considering Liquid Web vs 1&1 IONOS?business owner comparing liquid web vs 1&1 IONOS

Choosing the right hosting partner shouldn’t be limited to what you need today. Rather, the right hosting partner is one that can grow with you and offer different solutions as your needs change. 1&1 IONOS is one such provider, offering not just web and application hosting but also domain registration, email and website builders. Additionally, 1&1 offers marketing services and enterprise cloud solutions for customers all around the world.

However, it can be easy for a hosting company to be spread too thin when offering so many different services. And while some of the offerings at 1&1 do stack up against the competition, others like core hosting services and cloud deployments suffer in areas that matter a great deal. For example, 1&1 refers customers to its partner network for site migrations, server management, and system administration.

At Liquid Web, our primary focus is managed hosting. That means that your server environment isn’t just optimized for performance and fine-tuned for your needs. It also means that our support team can help with a wide range of issues to keep your infrastructure running properly and in good health. What’s more, we promise to answer your phone call or chat inquiry in under a minute instead of referring you to a third-party to lend a hand.

Domain registration, website builders, and marketing services can all play a role in your digital strategy. But at Liquid Web, we choose to be the industry-leader for managed hosting, leaning on more than twenty years of expertise in doing just that. If you’re looking for a little bit of everything, a company like 1&1 might be an acceptable choice. But if you’re looking for the best managed hosting provider in the world, you’ve come to the right place.

Liquid Web vs 1&1 IONOS

Liquid Web is the world’s most loved hosting company for a reason. We’ve chosen to build our reputation through hard work and by providing industry-leading web hosting with best-in-class hardware for our VPS Hosting and Dedicated Hosting solutions. See for yourself how Liquid Web compares to 1&1 IONOS.

IONOS 1-1 logo

Fully Managed Yes No, Referred to Partner Network
Full Server Stack Support Yes No, Referred to Partner Network
24/7/365 Support Included Yes Yes
Support Request SLA 59 Seconds or Less for Phone or Chat; 59 minutes for Email Response Time of 24 Hours
Includes cPanel/WHM/Plesk Yes Plesk
Performance Optimization Yes No, Referred to Partner Network
Service Monitoring Yes No
Proactive Monitoring Yes No
Included Outgoing Bandwidth 5 TB Unlimited
100% Network Uptime Guarantee Yes 99.99%
100% Power Uptime Guarantee Yes 99.99%
SLA Remedy 1000% 5% of Monthly Fee
Predictable Billing Yes, Monthly Yes, Monthly
Migrations Included Yes No
Backups Included Yes Daily

Nobody Includes More Than Liquid Web

Every solution at Liquid Web is engineered for peace of mind, with a full suite of performance, reliability, and security solutions included at no extra charge.

CloudFlare® CDN

CloudFlare CDN includedWe provide full management for one of the world’s most popular CDNs, and full support when your site is added through our interface. CloudFlare will not only speed up your site, but also provide a further boost to security.

Built-in Backups

Built-in backupsLocal backups are always included at no extra charge. For an extra layer of backup protection, you can add our Acronis Cyber Backups, off-server backups especially made for our Dedicated and VMware product lineup.

Enhanced Security

Enhanced Security includedSecurity is paramount, which is why we include ServerSecure with every Fully Managed server. Your server will be protected by a range of proprietary security enhancements to block unwanted access and keep your data secure.

DDoS Attack Protection

DDoS Attack ProtectionWe provide free basic protection from small volumetric DDoS attacks with every server on our network; it’s always on and ready to go. For larger and more sophisticated attacks, comprehensive protection and mitigation is available.

The World’s Most-Loved Hosting Company

Nobody delights customers more than Liquid Web. Our Net Promoter Score (NPS® ) of 67 puts us among the world’s most loved brands — and makes us No. 1 in the hosting industry. What makes us special? Our customers say it best:
Customer Quote

Liquid Web is always there for their customers. They are caring, thoughtful, helpful and treat you with so much respect. The help they give is phenomenal. Nothing compares to the wonderful caring company know as Liquid Web.”

— Kitti Titus, ProGroom Pet Supply
Customer Quote

Excellent service with timely support. I love all the staff at LW and have been a client for many, many years. I highly recommend Liquid Web”

— Martie

Backed By The Most Helpful Humans in Hosting
and the Best Guarantees in the Industry

We aren’t kidding when we say the Most Helpful Humans in Hosting work at Liquid Web. With over 300 engineers, system administrators, and support technicians at the ready, your next big idea is in good hands with our team. Powered by an unrivaled support SLA and over two decades of experience, Liquid Web is the premiere infrastructure provider for your most-important websites and applications. Our team is standing by, waiting to help power your digital strategy into the future.
Most Helpful Humans in Hosting stamp

24/7 Support from The Most Helpful Humans in Hosting 
It’s easy to say you have the best support, but we have the numbers to back it up. Our Support ranks No. 1 in customer satisfaction.

59-second Phone and Chat Initial Response Guarantee
59 Second Initial Response Guarantee: Phone and Chat
We’re committed to answering your call or connecting to your LiveChat within 59 seconds.
59 minute support
59 Minute Initial Response Guarantee: Email
HelpDesk tickets receive an initial response via email within 59 minutes, guaranteed.
100 Percent Network Uptime Guarantee
100% Network Uptime Guarantee
All major routing devices within our network will be reachable from the global Internet 100% of the time.
100 Percent Power Uptime Guarantee
100% Power Uptime Guarantee
By owning — not leasing — our infrastructure, we can guarantee that power to your rack will always be online.