Goodbye to Our Many Shared Customers and Thank You for Your Loyalty to Liquid Web

Written by Jim Geiger, CEO

In April, we decided to discontinue offering Shared Hosting as a product to new customers. This business decision was made in order to narrow our focus to products and services designed for those sites and store owners with more complex requirements.

We’ve decided to sell our Shared hosting platform to Deluxe Hosting, a division of Deluxe Small Business. Deluxe has been and continues to be a true leader in the shared hosting platform and their team has worked tirelessly over the past 18 years perfecting shared hosting. While this was a tough decision, because we love all of our customers and appreciate their loyalty and dedication to Liquid Web, it was the right decision. Liquid Web and Deluxe Hosting have worked closely to ensure this transition moves as smoothly as possible. We have thanked our Shared customers for their loyalty and provided them more information on the transition, please see Deluxe FAQ.

This sale and move away from Shared Hosting allows us to invest additional resources in creating innovative products powered by our stellar customer service designed to better meet the needs of professionals solely reliant on the web. The web hosting industry has been too focused on competing on price to win customers often at the expense of performance and customer service. Liquid Web is committed to shifting this paradigm and investing in the next-generation of hosting solutions designed to propel our customers to utilize the web and cloud as a business accelerator. Our goal is to deliver the best experience in the hosting industry earning our vision to be the world’s most-loved hosting provider. We look forward to sharing more of this vision with you in the coming weeks and months.