AUTHOR
Jennifer Bourn
Jennifer Bourn is founding partner at Bourn Creative a full-service design and development company specializing in WordPress. With twenty years in the industry under her belt, she is an award-winning designer who consults on branding, website strategy, and content strategy. Jennifer speaks often, delivering workshops and keynote presentations, co-organizes the Sacramento WordPress Meetup and WordCamp Sacramento and writes regularly about freelancing, client services, blogging, marketing, websites, and branding. Learn more at the Jennifer Bourn website.
The Four Essential Steps to a New Client Onboarding System
Discover the benefits of a client onboarding system and learn how to create an onboarding system for your business or agency.
Tagged with: Market My Business, Productivity
Continue ReadingThree Ways To Handle An Unresponsive Client
Discover three ways to handle an unresponsive client with your digital agency contracts and what to do when a web design client goes MIA.
Tagged with: Productivity
Continue ReadingWhy You Should Always Present Design Concepts
Present design concepts to the client instead of sending web design mockups off to clients to review on their own for less revisions and better results.
Continue Reading4 Ways To Close The Sale With A Hesitant Client Who Has Been Burned Before
Learn four ways to convince a client who has been burned before to say yes, sign your contract, and close the sale with your WordPress agency.
Tagged with: Market My Business, Profitability
Continue ReadingHow To Land Larger Clients
Are you ready to transition your freelance business to an agency or move your agency upmarket to attract larger clients? Here are eight tips to help.
Continue ReadingImprove Your Sales And Marketing With Powerful Benefit Statements
Learn how to improve client communication and simplify your content by writing powerful benefit statements for your WordPress business.
Tagged with: Market My Business, Profitability
Continue ReadingHow To Find New Clients For Your WordPress Agency
Learn 9 simple ways your WordPress agency can find new clients who need websites, website support, and WordPress retainer work.
Continue ReadingTurning A Website Visitor Into A Lead With A Powerful Services Page
Learn what visitors are looking for on your website services page and how to write a services page that turns visitors into qualified leads.
Continue Reading# Tips on Resolving Customer and Client Conflicts
Learn how to manage customer and client conflicts and get a step-by-step guide to successful conflict resolution for your agency or business.
Tagged with: agency growth, agency-client relationship, building relationships, building trust with clients, client acquisition, client conflict, client conflict resolution, client deadline, client negotiation, client onboarding, client onboarding checklist, client onboarding process, client relationships, client retention, client trust, conflict management, conflict resolution, ideal client, proactive client management, wordpress agency
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