Now that 2015 has well and truly begun, we can take a look back at our uptime throughout 2014. For yet another year, we’ve maintained 99.995% uptime, according to HyperSpin reports. This impressive number represents all the hard work our Heroic Support® teams have put in throughout the last year for our customers, including everything from important network upgrades to an overall commitment to excellent customer service.
Our 99.995% uptime in 2014 is partially attributable to the significant upgrades we made to our network throughout the year. These upgrades include updated border, core, distribution, and access layers across all of our data centers, giving us three times the capacity of our previous hardware. In addition to the upgrades we made, we also consistently rely on our redundant power, cooling, and networking systems to provide secure and dependable uptime to our customers.
“We’ve spent a lot of time and invested a lot of resources upgrading our core network to increase uptime, throughput, stability, and reliability,” explained Nick Cappelletti, the head of Liquid Web’s Networking Department. “There have been a lot of long nights and large amounts of caffeine during this process and we have even more exciting core router upgrades to come later this year.”
It isn’t only our incredible uptime percentage of 99.995% that makes Liquid Web stand out from other hosts. What’s equally as important is how we handle downtime when it does occur. For those situations, we’ve created our Heroic Promise® to protect our customers. Everything from our carefully designed network, to our Heroic Support® is catered to making sure our customers have the best experience possible. Here’s to another successful year in 2015!