Q: Will my existing Nexcess account still work?

Yes. You can continue to use your sites-portal.liquidweb.com login credentials as usual. Your current account and login remain unchanged, and you can continue adding services and plans as you always have.

Q: Where can I find technical support articles now?

Nexcess support articles will be housed in the Liquid Web help docs repository . That means you can search for what you need, or use AskDocs to get immediate answers.

Q: Is there a new website I should use?

The nexcess.net domain has been migrated to liquidweb.com . Please use liquidweb.com moving forward.

Question 1

Will my existing Nexcess account still work?

Accepted Answer

Yes. You can continue to use your sites-portal.liquidweb.com login credentials as usual. Your current account and login remain unchanged, and you can continue adding services and plans as you always have.

Question 2

How can I log into Nexcess on liquidweb.com?

Accepted Answer

Click the login button in the top right of your screen. You will have the option to log in to Nexcess or Liquid Web. Choose sites-portal.liquidweb.com to log into the Nexcess portal.

Question 3

Where can I find technical support articles now?

Accepted Answer

Nexcess support articles will be housed in the Liquid Web help docs repository. That means you can search for what you need, or use AskDocs to get immediate answers.

Question 4

Can I still contact Nexcess support?

Accepted Answer

Yes. You’ll continue to reach the same support teams you always have, through chat, ticket, and email channels. Find relevant contact information here.

Question 5

Where can I get help if I’m a Nexcess customer?

Accepted Answer

You can continue to use your usual Nexcess support channels, or you can start a live chat on the Liquid Web website. You’ll continue receiving the same 24/7 expert support you’ve always had. Support hours, SLAs, and response times will remain exactly the same.

Question 6

Is there a new website I should use?

Accepted Answer

The nexcess.net domain has been migrated to liquidweb.com. Please use liquidweb.com moving forward.

Blog Archive

Nexcess is now part of Liquid Web: A unified experience for you

Make Your WordPress Site Smarter with Kadence Conditional Logic

WordPress Vulnerability Report � October 1, 2025

Matching Donations on Giving Tuesday: How to Maximize Year-End Giving

WordPress Vulnerability Report � September 24, 2025

12 Email Templates for Giving Tuesday to Boost Your Donations

WordPress Vulnerability Report � September 17, 2025

WooCommerce Order Confirmation Page: How to Customize

Is WordPress Secure for Nonprofit Fundraising?

WordPress Vulnerability Report � September 10, 2025

2025 sets new record for HIPAA penalties (and how to stay out of it)

5 Reasons Your Nonprofit Isn’t Getting More Matching Gifts