Whether you’re troubleshooting a technical issue or looking for tips to improve your courses, LearnDash offers multiple support options to help you succeed.

Submitting a Support Ticket

Log in to your LearnDash account at account.learndash.com.
Navigate to the Support tab and submit a Support Ticket.
Provide as much detail as possible about your issue.
- Example: what steps you took, what error you’re seeing, and screenshots if available.
The LearnDash support team will review and respond with an accurate and timely solution.

Community Support on Facebook

Join the official LearnDash Facebook Group
This active community of course creators shares:
- Tips and tricks
- Best practices
- Strategies for building, launching, and selling LearnDash courses
Ideal for general questions, peer-to-peer support, and inspiration.

When to Use Each Option

Support Ticket: Best for technical issues that require help from the LearnDash team.
Facebook Group: Great for general advice, ideas, and connecting with other course creators.

Why This Matters

With both dedicated support and a thriving community, you’re never alone when building with LearnDash. Whether you need expert troubleshooting or creative strategies, you’ll find the help you need to overcome challenges and grow your courses.