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Help Docs Migrations Windows Server Migrations How to Request a Windows Server Migration

How to Request a Windows Server Migration

Learn how to request a free Windows server migration. This guide walks you through the Migration Center form in your my.liquidweb.com account, step-by-step.
7 min read

Introduction

A site migration is the process of moving all your website’s data, which includes its files, and databases. This can seem complex at first, but our team is here to handle this entire process for you. We move your site from your old host to your new, fully managed Windows server.

To make this as fast and easy as possible, we created a Migration Center.

How This Helps You:

  • It’s Faster: The form gathers all the necessary details up front.
  • It’s Simpler: It prevents the back-and-forth emails that are common with complex migrations.
  • It’s Efficient: Our team gets all the info they need to start your request right away.

Begin your Windows migration today by visiting the form: my.liquidweb.com/servers/migration-center

What to Expect During Your Migration
To learn more about what to expect during the migration process, we recommend reading our Expectations for a Site Migration article first.

Prerequisites

  • A Liquid Web account.
  • A Liquid Web fully managed Windows server destination environment you are migrating to.
  • You must have an existing server, or the websites you want to move, hosted on a source environment that is compatible with our migration process.
What are Source and Destination Environments?
  • Source Server: This is your old server where your website’s files and databases are currently located. We migrate your data from this server.
  • Destination Server: This is your new Liquid Web server. We migrate your data to this server.

Step-by-step Instructions

Create a Migration Case

  1. Log into your my.liquidweb.com account with your username and password, or sign in with Google SSO.
  2. Click on the support button on the top right of the control panel and select Migrations Center from the drop down.
  3. Select the Create a migration case button to bring up the migrations form.
  4. Select the Windows option, then click on Next.
  5. On the Your source servers section you need to choose from the two options listed.
    • External Provider
      or
    • Liquid Web server

Migrate from an External Provider

Add Your Source Server(s)

  1. After selecting External Provider, enter the Hostname and IP address of your source server.
  2. Select one or more Access Methods so our team can access your source server.
  3. In the Additional Information field, enter any details that will help our team access your source server.
  4. Once all fields are complete, click Add Source.
  5. If you have another source server to add, click the Plus symbol (+).
  6. When you are done adding all source servers, click Next.

Select Your Destination Server(s)

  1. On the next screen, select the Liquid Web server you want to migrate into from the drop-down menu.
  1. In the DNS Options section, select either Use existing nameserver or Create new nameserver.
  1. Add any other helpful details in the Additional Information box.
  1. If you have any additional destination servers, click the Plus symbol (+) to add them.
  2. Once you have entered the details for your destination server(s), click Next.

Choose Your Domains

  1. On this screen, choose which domains you want to migrate.
  • To move all sites: Select Migrate All Domains. In the text field, please include at least one domain from the server so our team can prioritize it and begin the migration.
  • To move specific sites: Select Migrate Specific Domains.
    • Enter the domains you wish to migrate.
    • Select the Test Domain box for any domains you want us to migrate first as a test.
Adding More Than 10 Domains
You can include up to 10 domains in this form. If you need to add more, you can include them in the support case that is created after you submit this request.

  1. Click Next once you have entered your domains.

Review and Submit

  1. In the Additional Notes section, add any final details, requirements, or concerns.
  1. Click Next.
  1. Review the complete details for your migration request. To finish, click Submit Request to create the migration case.

Migrate from Another Liquid Web Server

Add Your Liquid Web Source Server(s)

  1. After selecting Liquid Web server, select your source server from the drop-down menu.
  1. If you want to keep your source server’s IP address for the destination server, select that option.
  1. Click the Add Source button.
  2. If you have another source server to add, click the Plus symbol (+).
  3. When you are done adding all source servers, click Next.

Configure Your Destination Server

  1. On the destination server screen, select your DNS option (either Use existing nameserver or Create new nameserver).
  1. Add any other helpful details in the Additional Information box.
  1. Select if you want to transfer the hostname from the drop-down menu.
  1. Once you have filled out all the information, click Add destination.
  1. If needed, you can click the Plus symbol (+) to add more destination servers.
  2. Once you have entered the details for your destination server(s), click Next.

Choose Your Domains

  1. On this screen, choose which domains you want to migrate.
    • To move all sites: Select Migrate All Domains. In the text field, please include at least one domain from the server so our team can prioritize it and begin the migration.
    • To move specific sites: Select Migrate Specific Domains.
      • Enter the domains you wish to migrate.
      • Select the Test Domain box for any domains you want us to migrate first as a test.
Adding More Than 10 Domains
You can include up to 10 domains in this form. If you need to add more, you can include them in the support case that is created after you submit this request.

  1. Click Next once you have entered your domains.

Review and Submit

  1. In the Additional Notes section, add any final details, requirements, or concerns.
  1. Click Next.
  1. Review the complete details for your migration request. To finish, click Submit Request to create the migration case.

Frequently Asked Questions (FAQs)

Yes. We provide free migrations as part of our service for all fully managed Windows servers.

To make the process fast, we recommend you have the following ready:

  • Your source server’s IP address.
  • Your source server’s administrative login details (such as RDP, FTP, or Plesk credentials).
  • A list of the domains you want to migrate.

Learn more about preparing for a Site Migration here.

To make the process fast, we recommend you have the following ready:

  • Your source server’s IP address.
  • Your source server’s administrative login details (such as root SSH, WHM, or Plesk credentials).
  • A list of the domains you want to migrate.

Learn more about preparing for a Site Migration here.

When you click “Submit Request,” our system automatically creates a support case (ticket) with our expert Migrations team. A technician will review your details, verify access to your source server, and contact you through that ticket to schedule your migration.

The time required depends on the amount of data and the complexity of your sites. After you submit the form, our team will perform an initial review and provide you with a time estimate in your support ticket.

Please enter up to 10 of your most important domains in the form. After you submit the request and the support ticket is created, you can reply to that ticket with the complete list of all remaining domains you need to migrate.

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