Cloudways Magento hosting alternative
Aim higher than a third-party cloud
Double the risk, double the delays, and double the price. Discover why Cloudways AWS hosting can’t match the cost-efficiency, performance, and expertise of Liquid Web Magento hosting.
Cloudways Magento hosting vs Liquid Web
Compare Magento hosting features and capabilities
One, then
$125 each
Billed
after 2GB
$0.33
per GB
15 minutes
per chat
Strict
limits
Limited
by CPUs
Expert support at a high price
At Cloudways, standard support is free. But, it does not include the expertise that saves you time and money. You have to pay at least 300% or 1,400% more per month for proactive server fixes, done-for-you troubleshooting, and similar services.
You can’t even get Cloudways on the phone until you pay $500 per month (a six month contract is required).
At Liquid Web, premium 24/7/365 support is free. Our depth of technical and Magento expertise allows us to assist every customer by phone, email, and chat.
Magento performance is DIY
Cloudways tells you to choose your RAM, bandwidth, and storage. They don’t tell you that you have to optimize it yourself.
At Liquid Web, we know that expert Magento optimization and fine-tuning are mission-critical to your revenue stream. That’s why we do it for you.
In addition to generous RAM, bandwidth, and storage, Liquid Web routinely enhances your Magento servers. We take care of time-consuming maintenance and performance requirements, so you can focus on your revenue strategies.
Ditch Cloudways for free premium hosting
Pay as you go, until you don’t pay
If you miss a payment with Cloudways, your servers are suspended within 48 hours. If you can’t make a payment within seven days, you lose your site — all of it — forever.
Liquid Web knows that there’s usually a reason for a late payment. Clients don’t always pay on time. Banking systems glitch. Something as simple as a holiday can delay payroll. That doesn’t mean you deserve to lose everything.
Unlike Cloudways, we keep your website online for two weeks despite nonpayment. We safeguard your data for 30 days. We also make exemptions in unique situations, such as natural disasters.
Expect delays from Cloudways
If something goes wrong, Cloudways calls AWS and describes the issue. When AWS gets to it, they call Cloudways back. Cloudways tells you it’s being worked on. Then, AWS troubleshoots the issue based on availability.
It’s a game of telephone and critical information can get lost along the way. A simple error can take hours or days to resolve. Meanwhile, your site still isn’t working the way it needs to.
Liquid Web is a premium hosting provider with fast-acting support. Our experts immediately step in and resolve your concerns directly. No game of telephone.
Magento security is more complicated
AWS security standards do not extend to Cloudways Magento hosting. If you use their managed services, their support team can access your code. It’s a reseller loophole.
Not to mention, Magento security guidance and configuration support doesn’t come standard. You’ll likely pay $500 per month for that level of service.
There are no loopholes at Liquid Web. Our security compliance is identical to AWS; we will never access your code. Our unrivaled Magento knowledge allows us to share detailed security guidance for free — you won’t find that at Cloudways.
Worst and slowest support
Worst and slowest support; which was something we weren’t wishing for. Especially considering there isn’t live chat available or phone. Only emails, which is probably running behind on support tickets. So don’t expect results quickly.
Ulysses on Trustpilot