Hosting add-ons

Website malware removal services

Repair your website with experts you know and trust. For a one-time fee, Liquid Web can clean up even the most sophisticated malware attacks.

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Complete malware removal for Nexcess customers

77.72% of hacks are malware

And once a vulnerability is detected, malware can take control of your site in less than one hour.
Source: Sucuri

96.2% attack WordPress and WooCommerce

Because WordPress is the most popular CMS platform in the world, it is also the most hacked.
Source: Sucuri

SMBs are targeted more often

43% of all attacks target small businesses, with long-term costs ranging from $826 to $600,000.
Source: Small Business Trends

Expect more than site repair

Full backups

New passwords

Security hardening

Proactive scans and quarantine

Malicious code removal

Updated salts

Infected plugin removal

Admin audit and removal

Updated themes and plugins

Best-practice guidance

Updated WordPress core

Final restoration

Our experts isolate malware, remove it, and help you avoid future exploits.

Open a ticket

Is your site compromised?

Let us do the detective work. Contact us now to order your malware remediation service now.

Chat with an expert

If you’ve been hacked, don’t wait.

Pay a one-time fee of $200 for comprehensive malware cleanup. Open a ticket to start your remediation within 24 hours.

Nexcess keeps websites secure

Malware website removal FAQ

Malware website removal is a service that deletes, cleans up, and improves security for a website that has installed malicious software (malware). Instead of identifying and removing malware yourself, the service will perform all actions necessary to return your website to its normal state.

Yes! If your website is found to have additional malware within 14 days of your initial malware cleanup, Liquid Web will remediate again at no cost. This guarantee extends to 30 days if you have followed our recommended security practices.

Malware is designed to steal sensitive information and your online reputation, which is devastating for small businesses and ecommerce websites. Even a small attack can decrease revenue, blacklist your site, impact SEO, and suspend business operations. Most consumers will not return to an unsecured site, and even loyal customers may go elsewhere.

Always keep your CMS, plugins, and themes up to date, generate strong passwords for every account, monitor your website, and use an ultra-secure host. At Liquid Web, we include a robust security toolset to keep your website malware-free, including a web application firewall (WAF), SSL certificates, daily scanning, Solid Security Pro, and anti-spam measures.

You can detect malware on WordPress and WooCommerce in several ways — there are reputable plugins that scan your site daily to check for malicious files and activity. You can also check your databases manually. Or, you can choose a managed WordPress host or a managed WooCommerce host that offers free daily malware scans, top security plugins, and application security management.

Currently our malware removal services are only available for managed WordPress and WooCommerce hosting customers. We hope to expand it to Magento customers in the future.

We get started within 24 hours. Cleanup time varies based on severity. In most cases, we’re able to complete your malware removal within 24 to 48 hours.