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Accessing the website database in the Nexcess Client Portal

You can access your website database from the Site Dashboard within the Nexcess Client Portal by using the phpMyAdmin utility as an excellent tool for database management.
Client Portal Databases File Management Nexcess
3 min read

You can access your website database from our Nexcess Client Portal by using the phpMyAdmin utility as an excellent tool for database management.

Overview

Nexcess Client Portal, available on all Nexcess Cloud plans, is a hosting admin panel that offers advanced options for website administration, including the database management interface. Nexcess allows you to add, remove, and make changes to your website databases and database users without having to access a separate web hosting control panel.

Step by step instructions

  1. Log in to my.nexcess.net.
  2. Open the Plans page.
  3. Navigate to the chosen plan and open it by clicking on the plan’s name.
  4. Next, open your website’s Site Dashboard to navigate to the database management interface.
  5. Choose the website from the list under the WordPress or WooCommerce cloud plan you opened and click on the domain name to access the Site Dashboard.
  6. Alternatively, open an additional menu by clicking on the three dots to the right of your website’s IP address. Next, choose Site Dashboard from the dropdown menu and launch your website’s management interface.
  7. Open the database management interface by choosing Databases from the main menu in the Site Dashboard for WordPress or WooCommerce. The Databases interface will show all existing MariaDB users and databases you have created for your website.

The Databases page allows you to add and remove databases and users and change MariaDB user passwords. Click on the plus icons to add new MariaDB databases and database users. The Quick Add Database & User menu is handy if you need to add a new database and create a database user for it.

  1. Click on the Launch phpMyAdmin button to open the database management tool in a separate window.
phpMyAdmin fails to load
If phpMyAdmin fails to load, check if there is something in your browser that might be blocking it. If you have any browser extensions installed that can potentially block redirects and new windows from being opened from a web page, disable them for the Nexcess Client Portal to avoid any issues by adding an exception.

The phpMyAdmin utility provides many useful tools for database management and is considered one of the best applications for working with MariaDB databases without using the command line interface. You can back up and restore your website database and manipulate its contents by modifying the chosen rows’ data.

As well, phpMyAdmin offers a great way to search your website database for certain information without manually writing SQL queries. You can easily search all or just the chosen tables for a specific text string, which can be helpful when cleaning your database and removing malicious database injections.

Conclusion

You can manage your MariaDB databases and users from the Site Dashboard for WordPress and WooCommerce. In addition, the Nexcess Client Portal allows you to open phpMyAdmin in a separate window to access your website database using a graphical user interface.

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