Table of contents

Why Magento 2 doesn’t support review exportExporting product reviews using the Webkul extensionExporting product reviews using the Firebear Studio extensionImportant configurationHow to validate exported review dataHow to get started

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Magento Guide → Export Product Reviews

How to export product reviews in Magento 2

Magento 2 doesn’t include a built-in option to export product reviews, which can be frustrating if you’re trying to analyze feedback or migrate review data. Fortunately, there are reliable extensions that give you full control over exporting reviews into usable formats like CSV.

Let’s walk through how to export Magento 2 product reviews using popular extensions, what to expect from your data, and how to avoid common issues.

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Why Magento 2 doesn’t support review export by default

Magento 2 stores product reviews in a set of database tables that aren’t connected to Magento’s default data export features. The review system includes content, customer information, product associations, and approval statuses—none of which are directly available from the Magento admin dashboard as an export option.

Without an extension or custom code, the only way to export review data is to access the database manually and write your own SQL queries. That approach isn’t ideal for most store owners, especially if you’re not comfortable working directly with Magento’s database schema.

Choose a Magento 2 product review export extension

To make the export process accessible, you’ll need a third-party Magento extension that adds this capability to your admin panel. The best extensions let you:

Export reviews in formats like CSV or XML.
Filter by date, review status, product, or customer.
Include or exclude customer details in the exported file.
Match reviews to specific SKUs or product IDs.

Popular options include:

Make sure the extension you choose supports your Magento version and doesn’t conflict with any custom modules on your site.

Exporting product reviews using the Webkul extension

Webkul’s extension adds an Export button directly to the Reviews section of the admin. Here’s how to use it:

Install the extension: Purchase the extension from Webkul and install it via Composer or by uploading the codebase. Follow the installation guide provided by Webkul and flush your Magento cache after enabling the module.
Access your product reviews: In the Magento admin sidebar, go to Marketing > All Reviews. This brings up a grid of all submitted product reviews, including their status (Pending, Approved, Not Approved), customer name, product name, and rating.
Filter or select specific reviews: Use the filters at the top of the grid to narrow your export. Then, check the boxes next to the reviews you want to export—or leave them all unchecked to export the entire filtered set.
- Filter by product SKU or name to export reviews for a specific item.
- Filter by review status if you only want approved or pending feedback.
- Set a date range if you’re only interested in recent reviews.
Click the “Export” button: You’ll see an Export button near the top right corner of the grid. Click this to begin the export process. The system will generate a CSV file containing the selected reviews.
Download the file: After a moment, your browser will prompt you to download the exported file. The CSV includes fields like:
- Review title and content
- Rating value
- Review status
- Customer name
- Product name and SKU
- Store view

You can now open this file in any spreadsheet program or import it into another system.

Exporting product reviews using the Firebear Studio extension

Firebear Studio’s Improved Import & Export extension gives you more advanced control over your exports and supports automation through export jobs.

Install the extension: Download the module from Firebear Studio and install it using Composer or manual upload. Run the necessary upgrade and compile commands, and clear the Magento cache afterward.
Open the export jobs interface: In the admin panel, go to System > Improved Import/Export > Export Jobs. This is where you’ll manage and run all export tasks.
Create a new export job: Click the Add New Job button. Fill in the job name and set the entity type to Review.
Configure export settings: Define how and where your data should be exported:
- Export Source: Choose a local file system path or remote location like FTP or SFTP.
- Export File Format: Select your desired format—CSV is the most flexible and widely supported.
- File Name: Set a descriptive filename to help you identify the file later.
Apply filters and mapping (optional): You can choose to include only approved reviews, filter by product category, or exclude certain fields from the export. You can also map field names if you plan to use this data in another system with different conventions.
Run the job and download the file: Once configured, click Run Job. The system will process the export in the background and generate your review file in the chosen format. Access the file through the configured location or download it from the admin interface.

Important configuration and export options to consider

Each extension offers unique export features. Before exporting, think through these options:

File format: CSV is ideal for spreadsheets and import tools. XML or JSON may be better for API-based workflows.
Review status: Export only approved reviews if you’re publishing testimonials, or include pending reviews for internal analysis.
Customer details: Some regions require anonymizing or excluding customer names and emails for compliance. Make sure you follow data privacy rules.
Product identifiers: Including SKUs, product IDs, or URLs can make it easier to reconnect review data to the right product later.
Date filters: Narrow exports to a specific date range if you’re analyzing reviews from a campaign or seasonal promotion.

How to validate exported review data before use

Once you’ve exported your reviews, it’s important to validate the file before importing it elsewhere or sharing it with a team.

Open the file in a spreadsheet tool like Excel, Numbers, or Google Sheets to spot formatting issues.
Check for missing fields such as blank ratings or review text.
Look for encoding errors that can occur with multilingual or special characters—especially if your site supports non-English content.
Verify product IDs or SKUs are accurate and consistent with your product catalog.
Review customer names and emails to ensure they’re properly masked or included based on your use case.

Taking a few minutes to review the file can save hours of troubleshooting later.

Next steps for exporting Magento product reviews

Exporting product reviews in Magento 2 isn’t straightforward out of the box, but third-party extensions make it easy and flexible. Whether you’re using Webkul for quick exports or Firebear Studio for detailed jobs, these tools unlock a key part of your store’s data.

For the best results, choose an extension that fits your workflow and validate every export before using it.

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