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Restore Cloud Sites Databases or Content Backups

Recover your Cloud Sites data. Learn how to use Restore Points to revert your website files or database to a previous backup version.

Introduction

Accidents happen. Whether it’s a corrupted file, a bad update, or a security compromise, restoring from a backup is your safety net. This guide shows you how to use Restore Points in the Cloud Sites control panel to revert your website content or database to a previous, clean state.

Data Overwrite Warning
Restoring to a previous point permanently deletes any files or data created after that date.

Security Note: If you are restoring to fix a hack, this will remove the infected files, but it does not fix the security vulnerability that let the hacker in. You must update your software immediately after restoring.

How to identify a Restore Point

Databases vs. Content
Website files (Content) and Databases are backed up and restored independently. If you need to revert your entire site to a previous time, you likely need to perform two separate restores: one for the Content and one for the Database.

The following icons are used to identify Databases and Website files (Content).

Icon

Type of Restore Point

Database Restore Point

Database

Content Restore Point

Content


Step-by-Step Instructions

  1. Log in to your Cloud Sites Control Panel.
  2. Click the link for the site you want to restore from the website list.
  3. Scroll down to the Backups section and click it to expand your options.
  4. Locate the specific Restore Point (date and time) you want to use.
  5. Click the gear icon next to the specific Content or Database you want to restore, then select Restore.
  6. A pop-up will appear. Click Restore to confirm the action and begin the process.
    • Status: A green status message will appear at the top of the page. Once it fades, your site has been successfully reverted to the selected date.
Restoring Large Sites
The restoration time depends on the size of your data. Large sites and databases will take longer to process.


Restore With No Site Changes

If no changes have been made to your site or database, hovering over its name will notify you. You can still restore to this point; the notification simply indicates no changes since the last backup.

no change in content notification

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