Your managed IT partner

Leave it to Liquid Web

Drive growth with managed IT services

Responsive expertise

We guarantee a 59-second response time for support requests 24/7/365. Every member of our team has deep expertise in the operating systems and applications we support.

Steadfast performance

All day, every day, the Liquid Web team is powering your content, commerce, and potential. Why? So you can focus on your business and reach your goals.

Trusted experience

With 25+ years of experience, we’ve elevated IT capabilities for hundreds of thousands of businesses in almost every industry. For every requirement, we have a hosting solution.

Our promise to you

Managed VPSManaged dedicatedManaged cloudManaged hosting for WordPress

Pre-order

Our promise starts here

Our knowledgeable sales team guides you to the right technical solutions, advising on sizing, business protection, and budget considerations

  • 24/7/365 support
  • Highly-trained technicians
  • Knowledgeable sales staff
  • Up-to-date list of inventory
  • Transparent pricing
  • Informative materials at your fingertips
  • No contracts, cancel at any time
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During your order

Experts by your side

We’ll work with you to validate your order and communicate with you throughout the build process. You get the benefit of our automated build tools, backed by knowledgeable technicians.

  • Average setup times beat industry standards
  • Order verification directly from technicians
  • Knowledgeable sales staff
  • Environment setup with customization
  • Technical review of your hosting environment
  • Enterprise compliance to ensure privacy
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During migration

Premium migration experience

Our experts can help you migrate servers, applications, dedicated environments, virtual environments, and emails to our servers without disturbing the environment.

  • An entire team dedicated to helping you migrate your data from your current host
  • Tested process methods and tools
  • Thorough migration documentation and tips
  • Free migrations for most new server orders and control panels
  • Always available for free advice
  • Custom migrations from nearly all types of hosting and content management systems
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Security

Safeguarding your business

You can count on reliable security from a dedicated team. We work 24/7/365 to keep your servers and our network clear of security threats.

  • Identify and block malicious activity to provide advanced host and network protection
  • Aggregate third-party threat intelligence and vulnerability management
  • Security analytics to provide actionable reports
  • Advanced host protection with our Server Secure Plus service
  • Quarterly compliance scan services
  • Prompt system patch deployment
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Proactive monitoring

Constant vigilance

We’re dedicated to protecting your digital assets. It’s all we do. Around the clock, we’re monitoring and managing your servers and our network.

  • We find and correct most issues before you even know what happened
  • 24/7 monitoring for control panels, FTP, HTTP, MySQL, MSSQL, Ping, pop3, SMTP, RDP, SSH, DNS, RAID, and disk usage
  • Unresponsive services are returned to a functioning state using root cause analysis by our technicians
  • Hardware upgrades and repair: RAM, hard drive, CPU, NIC, RAID card, chassis, PSU, chassis fans, motherboard, CMOS battery, and BBU for RAID
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Support

When you need help

Who’s got your back at 2 AM? We do. When problems arise, we work with you quickly and on your first contact. We’re happy to interact by phone, chat, or ticket.

  • 250+ Red Hat Linux, Microsoft, Juniper, and Cisco-certified technicians
  • Deep expertise in WordPress, WooCommerce, and Magento
  • Staff trained to take ownership
  • Proactive communication and updates
  • 24/7/365 availability
  • A response in less than a minute
  • Support every step of the way
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Expect more from your IT

We go 10X above and beyond

Chat with us

Our comprehensive service level agreement guarantees everything from response times and hardware replacement to downtime compensation. Our 30-minute initial response and equipment replacement guarantees are among the quickest, often exceeding our monthly average support statistics.

However, what makes us an attractive IT service partner to many users is the 1,000% compensation outlined in our 100% uptime guarantee. If you experience downtime, we will credit you at 10X the amount of time you were down.

Managed IT partner services FAQ

Managed IT partners are trusted advisors and providers of IT services for businesses. These providers work closely with their customers to understand their technology needs, provide strategic guidance, and deliver continuous support to ensure the performance and security of their infrastructure.

Liquid Web offers several managed services that can be tailored to your requirements, including servers, cloud computing, data backup, disaster recovery, managed service levels, and more. We also offer a managed cloud platform for WordPress, WooCommerce, Magento, and other open source applications. To learn more, take a look at our hosting products.

We certainly do. You can read success stories from real customers, or explore our vast network of partners.