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What keeps us with Liquid Web? Liquid Web has not failed us once, and Heroic Support keeps it that way.
A private server wholly allocated to you and fully managed by our team of Heroic Support engineers. Built on premium hardware and featuring the latest server technologies.
The next generation of server hosting which provides the power of dedicated server hosting with the flexibility of cloud hosting. Instant Setup, Automatic Migrations, and More.
The ideal solution for clients who require the control of a dedicated server matched with the affordability and simplicity of a traditional hosting account.
Our traditional web hosting is designed for clients who need bulletproof reliability and unbeatable Heroic Support at an affordable rate.
|24x7x365 Phone, Email and Livechat Support|
|Fully Managed Network Infrastructure|
|Fully Managed Hardware|
|Wholly owned Liquid Web Data Centers|
|Level 3 Technicians on-site 24x7x365|
|Personal Account Manager|
|Dedicated Billing Contact|
|System Level Health Monitoring and Graphing|
|System Level Monitoring Alerts & Notifications|
|100% uptime SLA on these items|
|Installation and Full Support of Core Software Package|
|Core Operating System Updates & patches|
|Full Web Server Support including Apache (Linux)|
|30 Minute Initial Response Time Guarantee|
|59 Second Phone/Chat Initial Response Time Guarantee|
|Proactive Response & Restoration of Monitoring Events|
|Virus and Spam Protection|
|Free External Migrations*|
|Best Effort Third Party Application Support|
|Full Control Panel Support|
|Control Panel Updates and Patches|
* Restrictions Apply