Your domain is the most irreplaceable part of your web presence. Recognizing this, the Internet Corporation for Assigned Names and Numbers (ICANN) has requirements in place that help keep domain transfers secure. Of course, following these requirements means that transferring domains takes a few more steps than you might otherwise think. Here are the steps for transferring domains to and from Liquid Web:
From Registrar to Liquid Web
Once the domain transfer is paid for, you will need to log into your current registrar and unlock your domain. You will also need a transfer secret or transfer code from your registrar, sometimes called an EPP code. Give this code to the support technician in your domain transfer ticket. They will use it to perform the next step of the registration process.
Once Liquid Web has asked your registrar for the domain, you will receive an email from our registrar asking for confirmation that you do indeed want to transfer the domain. You will need to follow the instructions provided in order for the transfer to go through.
From Liquid Web to Another Registrar
The process of moving your domain away from Liquid Web is the same process as above, only reversed. After the request has been made, a member of Liquid Web’s Heroic Support® Team will unlock the domain and send you a transfer code. You will have to follow your new registrar’s instructions for using that code to request the domain transfer.
If at any point in the domain transfer process you find yourself with a question, please do not hesitate to ask our 24/7/365 support for assistance.