About Liquid Web

A Leader In Managed Hosting since 1997

Our Heroic Support technicians are located on-site at each of our data centers.
Liquid Web Knowledge Base

Knowledge Base


How To: Change Monitoring Settings Using Manage

Our monitoring team is on site every hour of every day keeping an eye on your server. Using manage, you can check your monitoring status as well as make changes to the server’s monitoring settings.

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New User Tutorial: Whois

The Whois command is used to collect information about a domain including who owns the domain, basic contact information for the domain owner, and the nameservers that the domain is using.

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New User Tutorial: What is DNS?

To the inexperienced user the Domain Name System (DNS) can seem very intricate and complicated. While it can in some cases be complex, DNS problems can be easily diagnosed once you understand the basic core ideas behind it.

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New User Tutorial: Basic File Permissions

Understanding file permissions is key to running a web server. Permissions control which users can read a file, make changes to a file, or execute a file/script/etc.

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New User Tutorial: Basic Shell Commands

Now that you know how to SSH into your server it is important to familiarize yourself with some basic command line tools.

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New User Tutorial: Basic SSH

If you have an account on a cPanel server with shell access or your own VPS or Dedicated server running Linux then SSH is a powerful tool to have in your skill set.

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Backups Demystified

One of the most neglected facets of operating a website is maintaining backups.  Having a backup of your content helps ease your mind that your site can be easily recovered from disaster.

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Practice Safe Passwords: A Quick Guide to Password Security

Your server is only as secure as your weakest password. As a rule of thumb, the more lengthy and complex a password, the stronger it is. Follow the best practices below for generating difficult to crack passwords.

Best Practices

DOs

  • DO Use Passwords of At Least Ten Characters: The more characters, the more difficult a password is to crack. Length is key. Create lengthy passwords of at least 10 characters!
  • DO Create Unique Passwords: Each password you use should be for a unique service (ex. cPanel, MySQL, and your bank account should all have different passwords).
  • DO Use a Combination of Character Types: Use numbers, lowercase letters, uppercase letters and symbols in your password. (ex. XkeDZaJ6QG3E8!jKq3%yIOd3)
  • DO Change Your Password Often: Change your passwords at least every six months, if not every three months.
  • DO Randomly Generate the Password: Use one of the following sites to generate a secure password: Norton by Symantec, Random.org, or Random Password Generator

DO NOTs

  • DO NOT Use Dictionary Words: This one should be obvious. If your password is pizzatime, your server is probably already cracked.
  • DO NOT Use Pets, People, Places, Events, etc.: We’re absolutely sure your dog is adorable. But, her name probably isn’t a good password. Unless her name is Tmb1W\>r~ii, then that’s cool.
  • DO NOT Reuse Passwords: Let’s say your first password for an account was gCB7%TT^Vm but you were forced to change your password, so you changed it to v8@#TsVaiQ. If you have to change the password for that account again, do NOT go back to gCB7%TT^Vm. Create a new, unique password instead!
  • DO NOT Use Adjacent Keyboard Strings: qwerty1234 is not a good password.

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